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Frequently Asked Questions - HogEye Camera System
The HogEye Mini comes with a 50amh lithium battery and solar panel.
Each “Organization” represents the subscriber’s Group of Users. Users can be a part of multiple “Organizations.” There are 3 tiers for an organization:
• The Owner has complete control of the organization and all cameras
• An Admin can do everything EXCEPT change billing information.
• A Member can only stream the camera and download videos
If you go to the camera view screen, you will see a gear icon. If you press this, it will bring you to the camera configuration page, and you will be able to adjust the white outline, which represents the motion box. Adjust the box specifically around the area you want to monitor and click SAVE. You can also increase or decrease the sensitivity of your camera on the same page.
Currently there is No limit on the number of users in an organization.
Go to the online portal and log in https://signup.hogeyecameras.com Click on the “Subscription” tab and you will see the option to cancel or add a different payment method. If you add a different payment method, you will need to select it and UPDATE the subscription.
a. A fully charged battery with no solar with last on average 5-6 days
b. A battery with solar charging will last several months at a minimum, assuming the correct battery is used and you have direct sun on the panel.
A minimum of 3 hours of direct sunlight is required to maintain the battery at the proper charge. The more horizontal the better when positioning the solar panel.
Attempt to collect as much information as possible prior to contacting support. Camera # and e-mail address of the primary account Owner. Please make a note of which lights are on/off (Power, Signal, and Carrier).
An inactive camera doesn’t always mean it is down. An inactive camera simply means it did not check-in at the correct time. Attempt to stream the camera first to verify that it is truly not active. Inactive cameras are most often power related. Wait 20-minutes and try again. If it isn't working, give us a call at 855-464-3935 x2
a. Phone: 855-464-3935 x2
b. Email: support@wildlifedominion.com
NEW HogEye Mini Camera System Compare to the Legacy HogEye Camera?
| Feature | NEW HogEye Camera | Legacy HogEye Camera |
|---|---|---|
| Price | $1,299 for camera- makes the HogEye Mini accessible to more land owners | No longer available for sale. However Legacy HogEye Owners still have full support and replacement equipment available. |
| Size & Setup | Compact and lightweight — 75% smaller and easier to mount anywhere. | Larger and heavier, requires more setup space. |
| Warranty & Support | 3 year "Bumper to Bumper warranty with US Based support from real trappers and technical experts. | 4-limited warranty. Legacy Cameras are still fully supported. |
| Battery Life | Battery is included and is half the size of a traditional battery. Smaller solar panel is also included. | Bigger battery and solar panel. Battery was not included with the Legacy HogEye. |
| Control | Same digital pan, tilt, and zoom features that you can adjust. | Digital pan, tilt, and zoom features let's you adjust exactly what you see. |
| Technology | Camera Technology and App are made in the USA and have features designed specifically for trapping. | Camera Technology and App are made in the USA and have features designed specifically for trapping. |
| Flexibility | Works with any trap (commercial or homemade) | Works with any trap (commercial or homemade) |
| Data Plans | $49.99/mo. on AT&T or Verizon Wireless. Start/Stop anytime -no contracts or fees | $65/mo. on AT&T or Verzion. Start/Stop at anytime-no contracts or fees |
| View & Coverage | Wider field of view lets you see inside and outside the trap | Smaller coverage area |
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