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Frequently Asked Questions - HogEye Camera System
A true 12V Marine Deep Cycle Group 29+ but here are a few we recommend. Hybrid (Dual Purpose) batteries that are commonly sold are NOT suitable for use with the HogEye camera system. Please reference the following batteries at leading retailers:
a. Walmart: Everstart Maxx Lead Acid 29DC
b. Interstate Batteries: Marine/RV Battery (DC29)
c. Interstate Batteries: SRM-31 Deep Cycle
d. NAPA: NAPA 8000 Series Battery BCI No. 31 650 A
Each “Organization” represents the subscriber’s Group of Users. Users can be a part of multiple “Organizations.” There are 3 tiers for an organization:
• The Owner has complete control of the organization and all cameras
• An Admin can do everything EXCEPT change billing information.
• A Member can only stream the camera and download videos
If you go to the camera view screen, you will see a gear icon. If you press this, it will bring you to the camera configuration page, and you will be able to adjust the green outline, which represents the motion box. Adjust the box specifically around the area you want to monitor and click SAVE.
Currently there is No limit on the number of users in an organization.
Go to the online portal and log in https://signup.hogeyecameras.com Click on the “Subscription” tab and you will see the option to cancel or add a different payment method. If you add a different payment method, you will need to select it and UPDATE the subscription.
a. A fully charged battery with no solar with last on average 5-6 days
b. A battery with solar charging will last several months at a minimum, assuming the correct battery is used and you have direct sun on the panel.
A minimum of 3 hours is required to maintain the battery at the proper charge. The more horizontal the better when positioning the solar panel.
Attempt to collect as much information as possible prior to contacting support. Camera # and e-mail address of the primary account Owner. Please make a note of which lights are on/off (Power, Signal, and Carrier).
An inactive camera doesn’t always mean it is down. An inactive camera simply means it did not check-in at the correct time. Attempt to stream the camera first to verify that it is truly not active. Inactive cameras are most often power related. Please reference the following video for more information:
https://www.youtube.com/watch?v=zViesYJEymE&feature=youtu. be&list=PLSGLicWHpIuAiPFb4mWNMid1qKlhCkplY
a. Phone: 855-464-3935
b. Email: support@wildlifedominion.com
c. Chat: Online chat via the HogEye App
How Does the NEW HogEye Camera System Compare to the Old?
| Feature | NEW HogEye Camera | Old HogEye Camera |
|---|---|---|
| Size & Setup | Compact and lightweight — 75% smaller and easier to mount anywhere | Larger and heavier, requires more setup space |
| Battery Life | Uses less power, so batteries last longer and solar panels can be smaller | Higher power demand, needs a bigger solar system |
| View & Coverage | Wider field of view lets you see inside and outside the trap | Narrower view, harder to monitor the whole site |
| Control | Pan, tilt, and zoom features let you adjust exactly what you see | Fixed camera view |
| Warranty & Support | 4-year warranty with U.S.-based support from real trappers | Standard warranty with limited support |
| Technology | Custom HogEye app designed specifically for trapping | App works, but with fewer custom features |
| Price | More affordable — makes HogEye accessible to more landowners | Higher price point ($2,199+), mainly for professionals |
| Flexibility | Works with any trap (commercial or homemade) | Best with HogEye Big Pig Drop or Panel Traps |
| Data Plans | Flexible plans you can start/stop anytime — no contracts or fees | Standard carrier plans with less flexibility |
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